Acadia Sea Kayaking Adventures Policies.
Acadia Sea Kayaking Adventures Cancellations:
Acadia Sea Kayaking Adventures reserves the right to cancel any tour at the discretion and judgment of the guide. A guide may alter tour routes, departure location, pick-up location, start times, duration of the tour, and group composition. You are paying for the guide's expertise and safety skills in the event of a situation on the water. We rely on the guide's knowledge, skills, and training to have a great tour and when to make the hard calls.
Weather Cancellations
We do not cancel tours for scattered rain or fog. Light Rain and fog are part of the charm that is coastal Maine. Due to the way the weather works, when these conditions are forecasted, the Sea is generally calm and agreeable. Mainers say "You can see all the seasons in a single hour in Maine. If you don't like the weather, give it 10 minutes." -Every Maine Nana
Sustained Winds and Thunderstorms are the quickest way for a tour to be canceled. Sustained high winds can make it impossible to travel via sea kayak. We will do our best to give advanced warning of cancelations for these reasons, but cancelations may be made day of the tour due to the nature of the weather. Acadia Sea Kayaking Adventure will call to reschedule a tour or provide a full refund.
Guest Cancellations
All guests may cancel or rebook a tour up to 24 hours before the start time of the tour free of charge but are subject to availability on rebooking.
If you need to cancel your tour, including partial cancellations, they must be made 24 hours before the start time of the booked tour. Cancellations can be made by phone at 207-808-2380. Cancelations by email are not valid. If cancellations are made within 24hrs of the start time of the tour, then the full price of the tour will be charged.
We are here to help! Please let us know of any issues!!! Life happens and can leave us in a bind but let us know as soon as possible and we will see what we can do for you. If a rebooking is possible, we will do our best to accommodate your rebooking request.
*Partial cancelations are where your group size has been reduced from the original size stated when booking.
Booked Private Tours must give 72 hours/3 days of notice to cancel without being charged.
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Young Paddlers: Children/Minors on Tours
Children are welcome on our tours!
Young paddlers are classified as paddlers 8-13 years of age, and/or over the high of 48 inches, and weight greater than 50 lbs. They must be able to fit into supplied life vests. If these apply to your child then the Too Easy and Sunset tours are a perfect tour option! They are designed to be relaxed and friendly to all fitness and skill levels. One Young Paddler and One Adult Per tandem boat.
If you have young paddlers that are 14 -17 years old and they can effectively contribute to powering the Tandem kayak for the 3.5-hour duration of the Dirigo Tour you are unable to make the family tour but you are interested in a tour call us about private tour options!
In a private tour, the guide may go in a kayak with a child in a group that has more children than adults. This may or may not be possible in an open group tour.
Environmental Policies and Leave No Trace Ethics
Acadia Sea Kayaking Adventures has a high standard when it comes to the environment. We practice Leave No Trace ethics on all of our tours and give back a portion of our profits to organizations that are contributing to the betterment of the environment.
Right to refuse participation
Acadia Sea Kayaking Adventures reserve the right to refuse participation to any person for any reason not specifically prohibited by law.
Acadia Sea Kayaking Adventures reserves the right to refuse participation due to, but not limited to Guest under the influence of Drugs or Alcohol, tardiness to a tour time, refusal to sign any Acadia Sea Kayaking Adventures waivers or forms, Failure to be appropriately prepared for the tour.
No person who is visibly under the influence of alcohol or drugs may participate and will still be charged the full price of the tour.
We may decide, depending on the conditions, to refuse participation in the tour for anyone who is dressed extremely inappropriately, and that person will still be charged for the tour.
Any person who fails to bring with them medication that is potentially critical for their safety may be refused participation in the tour and they will still be charged for the full price of the tour.********
Any person who refuses to sign the liability release form may be refused participation in the tour and they will be charged for the full price of the tour.
Any person who refuses, on the medical information form, to give at a minimum their name, emergency contact information, and whether or not they take medication that is potentially critical for their safety and whether or not they have any such medication with them may be refused participation in the tour and they will be charged for the full price of the tour.
Any person who demonstrates an unwillingness to take directions and instruction from their guide may be refused participation in the tour and they will still be charged the full price of the tour.
We reserve the right to refuse participation in the tour If upon meeting someone we decide that based upon their physical or mental condition along with the conditions on the water that day it is unsafe for them to participate in the tour. In such a case that person will not be charged for the tour.